Moving in and out

Are you moving into or out of a property connected to the District Heat Network?

Below are the steps you need to take if you are moving in or out.

Complete our contact us form to let us know of a change in circumstances.

Whether you're joining us or leaving us, we're here to help.

Moving into a property?

Select 'Moving in' GEC will set up an account You will receive a welcome letter

Select 'Moving in'

Start (Go to Select 'Moving in')

GEC will set up an account

Start (Go to GEC will set up an account)

You will receive a welcome letter

You will also receive a letter from your metering and billing provider, which will be one of the following: Insite, Switch2, MeterPay

Start (Go to You will receive a welcome letter)

Select 'Moving in' Select 'Moving in'

Select 'Moving in'

Start (Go to Select 'Moving in')

GEC will set up an account GEC will set up an account

GEC will set up an account

Start (Go to GEC will set up an account)

You will receive a welcome letter You will receive a welcome letter

You will receive a welcome letter

You will also receive a letter from your metering and billing provider, which will be one of the following: Insite, Switch2, MeterPay

Start (Go to You will receive a welcome letter)

Moving out of a property?

Complete the form Select 'Moving out' GEC will close your account

Complete the form

Start (Go to Complete the form)

Select 'Moving out'

Start (Go to Select 'Moving out')

GEC will close your account

Start (Go to GEC will close your account)

Complete the form Complete the form

Complete the form

Start (Go to Complete the form)

Select 'Moving out' Select 'Moving out'

Select 'Moving out'

Start (Go to Select 'Moving out')

GEC will close your account GEC will close your account

GEC will close your account

Start (Go to GEC will close your account)